Bilingual Project Coordinator (French/English)

Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market. Learn about our Planet Passionate initiatives: https://www.youtube.com/watch?v=EEeIS55WMOk
 

At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.

Ready to be part of our team?  

We are looking for a Project Coordinator (Bilingual highly preferred- French/English) for our Bolton, Ontario, Canada office!

Summary: Responsible for ensuring customer satisfaction through order processing and communication. Serves as the customer contact regarding such matters as sample requests, order status, scheduling, shipping, and trouble-shooting any difficulties.

Essential Duties:

• Work collaboratively with all internal resources to ensure the highest levels of customer satisfaction are maintained.  
• Support project tracking and scheduling requirements. 
• Maintain all project information and documentation.  
• Responsible for supporting the project manager and other project resources during the course of the project lifecycle.  
• Perform other duties as assigned by the Project Manager.  
• Learn customer processes and tools and support customer requirements. 
• Prepares documents including customized reports, presentations, proposals, and correspondence. Updates various databases as required. 
• Maintain schedules and others reports order to track project deliverables, dates, and monitor deadlines. 
• Respond to daily customer calls providing project updates and handling customer needs in a confident, professional manner. 
• Manage and maintain job order files, ensuring all pertinent paperwork is sent to and received from customers; following up as necessary. 
• Prioritizing jobs to meet customers’ commitment dates. 
• Formulate/maintain departmental Excel spreadsheets and reports. 
• Create professional written correspondence to customers, both internal and external. 
• Read and analyze shop drawings for projects to provide customer feedback.
• Create Order Entries for assigned job to determine cost of materials and overall profitability. 
• Ensure all project close out documents (warranties) are sent to customers. 
• Other duties as assigned.

Education/Experience:  

• High School Diploma: Associate or bachelor's degree in Project Management preferred.
• 3-4 years' experience working with customers in a Project Coordinator capacity preferably within a manufacturing environment.  
• Ability to coordinate multiple projects under tight deadlines while dealing with the stress of a very fast-paced environment. 
• High degree of accuracy and meticulousness about details.
• Excellent time management, organizational, and follow-up skills.  
• Bilingual preferred (French/English)

Computer Skills:  

• Must be proficient in all Microsoft Office applications (Word, Excel, Power Point) and Outlook.
• SAP or other equivalent ERP software knowledge is a must. 

Other Skills and Requirements: 

• High level of interpersonal skills. 
• Pro-active personality with high energy, self-motivation, and strong decision-making skills.
• Good to excellent spelling, grammar, and written communication skills. 
• Excellent telephone and oral communication skills.

Physical Demands: 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. 
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

**Kingspan is an Equal Opportunity Employer**