IT Systems Engineer

A Kingspan Company

For over 60 years Tate has been an industry leading global provider of innovative next generation solutions for raised access floor, structural ceilings, and data center containment. Our high-end architectural finishes allow commercial buildings to create a signature style while maintaining the sustainability, high-performance, and long-term return on investment advantages associated with a flexible and adaptive raised access floor. Tate’s custom manufacturing capabilities and innovative line of products provide data centers with an optimized floor-to-ceiling solution.

Tate is proud to be part of the Kingspan Group of companies headquartered in Ireland. The Kingspan Group is a leading building and manufacturing company with a portfolio of more than 150 manufacturing facilities and 15,000 employees globally. By being part of Kingspan, we retain the heritage and culture of a family business, while being part of a global network of leaders in the high-performance building material industry.

Ready to be part of the team?  

We are looking for a IT Systems Engineer for our Jessup, Maryland office!

Summary:  The Kingspan America’s Systems Engineer will be responsible for the implementation of core IT infrastructure solutions. The Systems Engineer is responsible for implementing specialized solutions that leverage our technology investment and solve real business problems.  In addition to this, they will control, test, and maintain core and related systems, as required, and other duties as assigned. This position will lead or be a member of significant infrastructure projects necessary for the fulfilment of business objectives.

Applicant should be a self-starter with very good analytical, organizational, oral and written communication skills.

Core Responsibilities

• Implement,  manage, and troubleshoot core systems and networking issues.
• Assist in the development and maintenance of Disaster Recovery Planning, implementation, and testing.
• Manage capacity and performance of the backup infrastructure ensuring the integrity of the infrastructure on a day-to-day basis.
• Monitor backup server environment, acknowledge incidents/problems, and resolving according to organization processes and procedures.
• Provide general core infrastructure support and assistance. 
• Assist in the resolution of escalated support desk tickets.
• Creation and maintenance of SOP and Systems Documentation.
• Ensure operational compliance within departmental standards and general industry best practice.
• Sharing progress reports with leadership teams and other departments to communicate changes and implementation of new technologies.
• Lead and manage the communication with IT vendors and third-party companies.
• Analyzing network data and infrastructure to determine inefficiencies and problems.
• Managing project timelines, budgets, and documentation according to the PMBOK.
• Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security.
• Implementation, integration, configuration, development, and support of all stages of the SD-WAN process.
• Implementing, maintaining, supporting, developing and, designing communication networks based on Cisco Meraki technologies and equipment.
• As prescribed in Kingspan IT Manual, maintain, and improve data availability, security, and integrity of the IT systems.
• Other duties as assigned.

Experience/ Skills

The Systems Engineer should have:

• Minimum 10 years of work experience in a similar role in corporate environment.
• Cabling and Network infrastructure standards & best practices.
• Cloud technology experience with an emphasis in MS Azure.
• Office365 Administration.
• Systems Administration, Troubleshooting and Management.
• Skilled in Windows Server 2008, 2012, 2016, 2019 Implementation, Troubleshooting & Management.
• VMware & Virtualization technologies.
• Microsoft Active Directory in a multi domain environment.
• Security Best Practices.
• Meraki and Cisco networking skills.
• Project Management skills.
• Documentation of IT processes, procedures, systems, and incidents as appropriate.
• Manufacturing environment experience is a plus.
• Relevant industry certification CCNA, CCAP, MCSE, Azure Administrator, Azure Network Engineer are a plus.

Personal Attributes

• Self-motivated, proactive multitasker in a busy multi-site environment.
• Demonstrated ability to operate independently when required.
• Strong verbal and writing skills.
• Good prioritization skills
• Good listener and excellent inter-personal communication skills.
• Keen attention to detail.
• Calm under pressure.
• Work non-standard work hours when required.
• Occasional travel for national and international project work.

**TATE is an Equal Opportunity Employer**

Tate is proud to be part of the Kingspan Group of companies headquartered in Ireland. The Kingspan Group is a leading building and manufacturing company with a portfolio of more than 150 manufacturing facilities and 15,000 employees globally. By being part of Kingspan, we retain the heritage and culture of a family business, while being part of a global network of leaders in the high-performance building material industry.