IT Systems Engineer

Kingspan Insulated Panels North America, a division of the Kingspan Group Plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market. Learn about our Planet Passionate initiatives: https://www.youtube.com/watch?v=EEeIS55WMOk

At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.

Ready to be part of our team?  

We are looking for a IT Systems Engineer for our Deland, FL office!

Summary:  The Kingspan America’s Systems Engineer will be responsible for the implementation of core IT infrastructure solutions. The Systems Engineer is responsible for implementing specialized solutions that leverage our technology investment and solve real business problems.  In addition to this, they will control, test, and maintain core and related systems, as required, and other duties as assigned. This position will lead or be a member of significant infrastructure projects necessary for the fulfilment of business objectives.

Applicant should be a self-starter with very good analytical, organizational, oral and written communication skills.

Core Responsibilities

• Implement,  manage, and troubleshoot core systems and networking issues.
• Assist in the development and maintenance of Disaster Recovery Planning, implementation, and testing.
• Manage capacity and performance of the backup infrastructure ensuring the integrity of the infrastructure on a day-to-day basis.
• Monitor backup server environment, acknowledge incidents/problems, and resolving according to organization processes and procedures.
• Provide general core infrastructure support and assistance. 
• Assist in the resolution of escalated support desk tickets.
• Creation and maintenance of SOP and Systems Documentation.
• Ensure operational compliance within departmental standards and general industry best practice.
• Sharing progress reports with leadership teams and other departments to communicate changes and implementation of new technologies.
• Lead and manage the communication with IT vendors and third-party companies.
• Analyzing network data and infrastructure to determine inefficiencies and problems.
• Managing project timelines, budgets, and documentation according to the PMBOK.
• Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security.
• Implementation, integration, configuration, development, and support of all stages of the SD-WAN process.
• Implementing, maintaining, supporting, developing and, designing communication networks based on Cisco Meraki technologies and equipment.
• As prescribed in Kingspan IT Manual, maintain, and improve data availability, security, and integrity of the IT systems.
• Other duties as assigned.

Experience/ Skills

The Systems Engineer should have:

• Minimum 10 years of work experience in a similar role in corporate environment.
• Cabling and Network infrastructure standards & best practices.
• Cloud technology experience with an emphasis in MS Azure.
• Office365 Administration.
• Systems Administration, Troubleshooting and Management.
• Skilled in Windows Server 2008, 2012, 2016, 2019 Implementation, Troubleshooting & Management.
• VMware & Virtualization technologies.
• Microsoft Active Directory in a multi domain environment.
• Security Best Practices.
• Meraki and Cisco networking skills.
• Project Management skills.
• Documentation of IT processes, procedures, systems, and incidents as appropriate.
• Manufacturing environment experience is a plus.
• Relevant industry certification CCNA, CCAP, MCSE, Azure Administrator, Azure Network Engineer are a plus.

Personal Attributes

• Self-motivated, proactive multitasker in a busy multi-site environment.
• Demonstrated ability to operate independently when required.
• Strong verbal and writing skills.
• Good prioritization skills
• Good listener and excellent inter-personal communication skills.
• Keen attention to detail.
• Calm under pressure.
• Work non-standard work hours when required.
• Occasional travel for national and international project work.

We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short and Long Term Disability, and Life Assistance Program.

**Kingspan is an Equal Opportunity Employer**